Vacant job

About us

At Tunstall, we put people at the center. The entire company is based on a genuine commitment to help individuals in vulnerable situations. Through innovative welfare technology, we develop technical solutions and systems for care and support.

About the job

Our goal is to always deliver high quality, and we always strive to provide our customers with a first-class customer experience. With us, you will start your employment with a 4-week paid introductory training followed by a trainee period, leading to certification as an alarm operator.

The security center is staffed around the clock with experienced and well-trained personnel who handle alarms from the elderly, disabled, and chronically ill individuals connected to Tunstall's security center.

As an alarm operator with us, you will belong to a team and respond to and manage security alarms from the elderly and disabled across the country via phone, assess the case, and forward alarms to the relevant care personnel, primarily within municipal home care. Phone and computer are important tools, and your ability to listen, speak, and communicate are key success factors. You will be part of a team of about 15 people per shift, and your team and service orientation are very important.

Qualifications:

• High school diploma

• A genuine interest in working with people

• You are clear in your communication and have the ability to adapt to the customer's various needs

• You are efficient and meticulous in your work and thrive in a fast-paced environment

• You enjoy working towards set goals

• You have very good computer skills

• Excellent knowledge of Swedish and English, both spoken and written

• You have a pronounced sense of service and good patience

• Experience in healthcare or other service professions is an advantage

• Personal suitability is highly valued

This is what you get with us:

In addition to friendly colleagues, a job where you make a significant difference, and engaged leaders, we also offer:

• Collective agreement

• Occupational pension

• Wellness allowance

• Employee benefits through our platform Benifex

• Development opportunities

• Paid introductory training for 4 weeks where we provide you with the tools to succeed in your work

• Regular coaching

• 37 hours/week as a full-time measure or 36.2 hours/week as a full-time measure for night work.

• Activities to enhance well-being

You contribute with drive and commitment!

Working hours

The alarm center is open 24/7, all year round.

For day/evening/weekend work, the working hours are scheduled between 06:00-23:00.

For night work, including weekends, the working hours are scheduled between 21:45 - 07:15

Start date: 2026-03-30

Number of vacancies:

• We are looking for 4 people where the working hours are scheduled for day, evening, and weekend according to the schedule.

• We are looking for 4 people where the working hours are scheduled for night according to the schedule, both weekdays and weekends.

Employment type: Probationary employment

Employment degree:

100% for day/evening/weekend work

75% for night work

Welcome with your application!

Selection will be ongoing, so send in your application today!

If you have questions about the position, feel free to contact us.

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